Frequently asked questions

What size shirt should I order?

All of our t-shirts are Unisex style, for both men and women. Measure your chest and refer to our size chart in the shirt description to see which size will fit best. Sometimes we carry different brand shirts, so follow the sizing description for the specific shirt you're purchasing.



When will I receive my order?

We're a small shop and print our shirts to order. You can expect a turn-around time up to 7 business days from order to ship date. We ship USPS and US orders typically arrive 2-5 business days after the ship date. International orders vary.



How should I wash my shirt?

Our shirts are made using water-based inks for that soft-hand feel. The more you wash them, the softer they feel. For best results, turn the shirt inside out and wash in cold water.



What is your return policy?

We cannot accept returns, but will gladly exchange a shirt for a different size. You can do a one-time exchange within 30 days from the time you received your shirt. All items must be in their original condition (not worn or washed). Send it to us using a tracking number and email us at support@shelterswag.com with the receipt and tracking number. Once we receive the item, we will exchange it for the size you requested. Mail the package to us at: Shelter Swag 2850 34th St N Unit 11 St. Petersburg, FL 33713 Note: You will have to pay the shipping cost to send us the shirt you want to exchange, and we will cover the cost to ship you the new shirt.